All Systems Operational
Desktop   Operational
RenWeb 1   Operational
Home App   Operational
Staff App   Operational
StaffHD App   Operational
Donate Online   Operational
Donor Connect   Operational
Moodle   Operational
Online Application   Operational
Online Enrollment   Operational
Parent Alert   Operational
ParentsWeb   Operational
Pay Now   Operational
QuickBooks Interface   Operational
renweb.com   Operational
School Site   Operational
RenWeb Learning Management   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 20, 2018

No incidents reported today.

Jun 19, 2018

No incidents reported.

Jun 18, 2018

No incidents reported.

Jun 17, 2018

No incidents reported.

Jun 16, 2018
Completed - The scheduled maintenance has been completed.
Jun 16, 04:05 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 21:04 CDT
Scheduled - Scheduled client migrations are currently being done.
Jun 15, 21:03 CDT
Jun 14, 2018

No incidents reported.

Jun 13, 2018

No incidents reported.

Jun 12, 2018

No incidents reported.

Jun 11, 2018

No incidents reported.

Jun 10, 2018
Resolved - The issue with Moodle has been resolved. Our engineers will continue to monitor the system.
Jun 10, 16:39 CDT
Update - Engineers continue to investigate the issue. Updates will be provided as information becomes available.
Jun 10, 11:36 CDT
Identified - Some customers may experience connectivity issues with their Moodle site. Engineers are actively involved. More updates will be provided as information comes avaialable.
Jun 10, 10:57 CDT
Completed - The scheduled maintenance has been completed.
Jun 10, 07:01 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 23:00 CDT
Scheduled - We will be performing scheduled maintenance to Parent Alert beginning on Saturday, June 9th at 11:00 PM (CDT) through Sunday, June 10th at 7:00 AM (CDT).

During this time, all Parent Alert usage (including the Parent Alert app) will be suspended until maintenance is complete.
If you have any questions, please don't hesitate to contact us.

Support hours (Phone and Chat) are Monday-Friday from 6:30 am - 7 pm CST - 866.800.6593
Apr 24, 11:25 CDT
Jun 9, 2018
Completed - The scheduled maintenance has been completed.
Jun 9, 04:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 21:00 CDT
Scheduled - Scheduled client migrations are currently being done.
Jun 8, 20:37 CDT
Jun 7, 2018
Resolved - This incident has been resolved.
Jun 7, 08:32 CDT
Update - We are continuing to investigate this issue.
Jun 7, 08:32 CDT
Investigating - We are aware of an issue causing some schools to not be able to log in. We are investigating this issue at this time.
Jun 7, 07:40 CDT
Jun 6, 2018

No incidents reported.